MOBE Training: Operational efficiency refers to the difference between what you input into running the business and the output you gain from it. Your company can perform in optimum productivity when you bring together the right combination of people, processes and technology to improve your business.
Below are four MOBE training tips that will show you how you can improve your company’s operational efficiency.
1) Document Activities
Create a filing system that makes it easier to find your company’s policies and process improvement reports. Make sure your staff has access to all the documentation they need to carry out their daily tasks. Documenting everything will also come in handy if you have and disagreement with stakeholders.
2) Allow Employees to Work Remotely
If an employee’s job does not require them to be in the office, give them an opportunity to work remotely. People can be more productive and effective when they work in their own comfort. A call center study by Nicholas Bloom and James Liang, both Stanford professors, revealed that agents complete 13.5 percent more calls while working from home.
3) Bonuses and Incentives
Give your employees something to be excited about aside from their bonuses like awarding an all-expenses-paid holiday for top performers, organizing company outings, or performance-based incentive that is beside their yearly bonus. Employees will become more invested and will put more effort in their work when there is a reward at the end. This means more production output and, likely, more profits.
4) Improve Communications
One of the greatest causes of delay in production is instruction misunderstanding.Simplify communication between managers and employees to get work done efficiently. Encourage managers to give directions as clear and direct as possible, and allow employees to ask when they don’t understand.
Your employees are your best assets, and workers are most productive when they are happy in the workplace. Create a friendly, safe working environment that helps employees complete their tasks efficiently with less difficulty.